Customer Service Associate Required in London - London

Customer Service Associate Required in London

A prestigious luxury fashion house is seeking an experienced and highly client-focused Senior Client Advisor to join its flagship London boutique. This is an exceptional opportunity for a strong seller with an established client book and a proven background in luxury Ladies’ Ready-to-Wear.

Key Requirements:

• 5+ years’ experience in luxury fashion retail, with a strong focus on Ladieswear RTW
• Established client portfolio with the ability to drive repeat business and VIP relationships
• Proven track record of achieving and exceeding sales targets in a high-end environment
• Exceptional clientelling skills and long-term relationship-building mindset
• Polished presentation, confident communication, and a true luxury service approach
• Strong knowledge of the London luxury retail landscape is essential
• Stable career path preferred; frequent moves may be a disqualifying factor

About the Role:

As a Senior Brand Ambassador, you will represent the heritage and values of this luxury maison while delivering an elevated client experience. Key responsibilities include:
• Achieving personal sales targets and contributing to boutique performance
• Managing and developing a loyal client book through proactive clientelling
• Delivering a personalised, story-driven and high-touch customer journey
• Styling clients across the full Ladieswear Ready-to-Wear collections
• Supporting VIP appointments, private shopping, and exclusive events
• Ensuring impeccable boutique standards and brand presentation
• Providing strong after-sales service and consistent follow-up

To apply, please send your CV to Larissa@360TalentLondon.com

Posted on : 3 weeks ago, #6054, 2 views

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